ProTELEC Service Request

Please complete the following form. Your request will responded to by our 24/7 Emergency Monitoring Centre team. A Service Ticket will be generated and you will be contacted, based on your requested response priority, to confirm the scheduling for your requested service.

Please provide your business name:

Please provide business address (street name and number):

City:

Province:

Contact Name:

Contact Phone Number:

Email Address:

Response Priority:

The Response Priority chosen determines the level of priority we assign to the service request. If Critical Response is selected, and if after normal business hours, we will notify our On-Call technician(s). Please be aware that after-hours service rates may apply.

System Type:

Service Issue/Request:

Please provide as much detail as possible regarding the security issue, including device not functioning and location of device

Title