Our Privacy Mission

We are sensitive to the private nature of the information you, our service providers, partners, end-users and prospective end-user customers provide to us. Our Privacy Policy is designed to maximize your ability to protect your personal, private data while at the same time allowing us to provide you with the best interactive security services possible. This Privacy Policy states our privacy practices for your use of (i) mobile applications operated by ProTELEC CheckMate (the "User Interfaces"); and (ii) any combination of products and services we provide or which can be purchased or accessed via any User Interface (the "Services"). Please read the Privacy Policy carefully.

Information Collection and Use

ProTELEC collects and stores certain information from or about you that can be used to uniquely contact, identify, or locate you ("Personal Information"). When using the User Interfaces, you may provide us with Personal Information including, but not limited to, your name, home or business address, phone number, email address, payment information, location, or postal/zip code. When you use our Services, you may provide us with certain additional information (e.g., account information, schedule, mode, automation settings, and device settings) in order for us to personalize your Services. ProTELEC may also receive Personal Information that you have provided to our partners, including emergency contact information and user profile information, to enable ProTELEC to provide our Services.

ProTELEC may collect information regarding your use of the ProTELEC User Interfaces and Services, including but not limited to: usage and alert logs.

Location-based Information

Some features of our Services, such as tracking and emergency response (collectively, "GeoServices"), use location information. Before GeoServices information can be used, you must first opt-in to activate these Services. If you enable these features, we will automatically collect and store location information from your Personal Device. This location information may include your current location or places you have recently visited. We also may aggregate this information, but this information will only be used for ProTELEC's internal purposes and to provide information requested by you.

Information Sharing

ProTELEC will not disclose your Personal Information to any other entity except:

• as is necessary to provide the ProTELEC User Interfaces and Services to you;

• when we need to share the information with an entity who works on our behalf to provide the Services (these entities do not have any right to use the Personal Information we provide to them beyond what is necessary to assist us);

• if you are an existing customer, to promote additional ProTELEC-supported products and Services to you, either directly or through a third party;

• as necessary in connection with other business purposes; and

• as it is otherwise necessary to disclose as required or permitted by law.

In addition, we may disclose your information when the information has been converted to a form that cannot be used to identify you. It may also be necessary for us to disclose your Personal Information in case of a merger or combination with, or acquisition of a portion of our business by, another company or entity, in which case Personal Information collected by ProTELEC would be expected to be one of the transferred business assets.

Information Protection

ProTELEC has security measures in place to protect against the loss, misuse, and alteration of your Personal Information. For example, we protect your information through a unique username and password, and we protect certain sensitive communications with our website through server authentication and secure connections. However, no method of data transmission is completely secure.

Right to Access, Correct and Delete Personal Information

You may update, or delete your Personal Information at any time by contacting the ProTELEC Customer Care Centre. These changes will be immediately made to our records.

Privacy Policy Changes

We may change this Policy at any time and from time to time. The most recent version of this Privacy Policy is reflected by the version date located below. This Privacy Policy is not intended to and does not create any contractual or other legal right in or on behalf of any party.

Last updated: August 16, 2023